Shipping - Returns
The following terms and conditions apply:
Domestic delivery (Germany) and neighbouring countries: Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Austria, Poland, Czech Republic, Andorra, Italy, San Marino, Sweden, Slovakia, Slovenia, Espania, Hungaria, Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania , Malta, Portugal, Romania, Cyprus
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
We charge shipping costs on the basis of the order value (gross product value) or weight of suitable products (maxi letter):
- Orders up to 1 kg and suitable products (maxi letter) = €3.50
- Orders to 78,99 Euro = €7,90
From an order value of €79,00 onwards, we deliver shipments free of cost.
Retailers/ restaurants always bear the shipping costs!
Deliveries to foreign countries:
We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight:
| Belgien, Dänemark, Frankreich, Luxenburg, Monaco, Niederlande, Austria, Polen, Tschechien | Andorra, Italien, San Marino, Schweden, Slowakei, Slowenien, Espania, Hungaria | Bulgarien, Estland, Finnland, Griechenland, Irland, Kroatien, Lettland, Litauen, Malta, Portugal, Rumänien, Zypern | ||
| 2 | kg | 15,00 € | 16,00 € | 17,20 € |
| 5 | kg | 18,00 € | 19,00 € | 20,50 € |
| 8 | kg | 21,00 € | 22,00 € | 23,80 € |
| 10 | kg | 23,00 € | 24,00 € | 26,00 € |
| 12 | kg | 25,00 € | 26,00 € | 28,20 € |
| 15 | kg | 28,00 € | 29,00 € | 31,50 € |
| 17 | kg | 30,00 € | 31,00 € | 33,70 € |
| 20 | kg | 33,00 € | 34,00 € | 37,00 € |
| 22 | kg | 35,00 € | 36,00 € | 39,20 € |
| 25 | kg | 38,00 € | 39,00 € | 42,50 € |
| 27 | kg | 40,00 € | 41,00 € | 44,70 € |
| 30 | kg | 43,00 € | 44,00 € | 48,00 € |
All prices plus VAT of the respective country
Delivery times
Unless another deadline is specified in the respective offer, the goods will be delivered domestically (Germany) within 3 - 5 days, for deliveries abroad within 5 - 7 days after the conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made different agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you ordered.
If you collect the goods yourself, we will inform you by email about the availability of the goods and the collection options. In this case, no shipping costs will be charged.
Accepted payment options
- Cash on pickup
- Advance payment by bank transfer
- Payment via PayPal
- Payment via PayPal Express
- Payment by invoice (PayPal and PayLater Klarna)
- Payment via Giropay
- Payment via Apple Pay
- Payment with credit card
- EU standard bank transfer
Further payment details
The invoice amount must be paid within 7 days when paying by invoice.
Our bank connection:
Repa UG
Zacharias Remus
Dortmund Volksbank
IBAN: DE40 4416 0014 6583 7661 00
BIC: GENODEM1DOR
If you have any questions, you can find our contact details in the legal notice.